Multi-user management
for fast-growing teams

Give every co-worker or customer the right level of access.

From building assessments to distributing them at scale, and everything in between.

Pointerpro lets your team collaborate smoothly, securely, and without bottlenecks.

More than 1.500 companies and consultants use Pointerpro

Why is multi-user management for assessment projects so important?

Focused
roles

Give people the tools and responsibilities that match their expertise - from crafting questions, to refining logic or managing deployment.

Access &
status control

Keep sensitive respondent data protected while allowing creators and managers to work without friction. Meanwhile, also keep track of any relevant user activity.

Scalable
growth

Expand your assessment operations by adding users and permissions, as your assessment catalog grows, without adding complexity.

Which user roles exist in Pointerpro?

Super administrator

Manages licenses and workspaces

Administrator

Controls users and content

Team member

Creates and edits assessments

Restricted member

Works on own content only

Distributor

Manages customer accounts

Customer

Runs campaigns and views reports

Contact

Receives assessments and reports

Reporting viewer

Views dashboards only

An assessment platform that lets you scale up with ease

Use folder-based permissions
and the Distribution Portal

As your assessment activities grow, structure and delegation become essential:

Folder-based permissions let you organize assessments at scale and control who can access or use them - without managing everything one by one.
When assessments are launched across teams, regions, or customers at the same time, the Distribution Portal lets you safely delegate invitations and follow-up, while you remain fully in control.

What can each type of Pointerpro user be involved in?

Workspace management and control

Administrators get full visibility and precise control over every workspace. They decide who gets access to which assessments, dashboards, or report templates - all via clear folder-level permissions.
Super Administrators sit one level above: they handle license management, assign Administrators, and safeguard the overall workspace, without accessing sensitive survey or report data themselves

The result: a secure, well-structured environment, even as your organization grows.

Assessment, dashboard
and report content contribution

Restricted members can work only on the content they’ve created themselves - ideal for novice creators or contractors.
Team members get broader access to edit assessments, manage contacts, and help with day-to-day assessment operations.

Each profile contributes safely within the boundaries set by the Administrator(s).

Distribution of assessments

Restricted members can only send invitations to assessments they own and have been allowed to share.
Team members can distribute assessments and manage contacts when permitted by the Administrator(s).
Distributors can create and manage customer accounts so they can distribute assessments via the Distribution Portal. Distributors can also send out assessment invitations themselves.
Customers can run their own campaigns inside the Distribution Portal, reaching their network without ever accessing your internal content.

Every role can distribute - but only within the permissions you define.

Engaging with assessments and results

Contacts can receive invitations to assessments and download personalized reports after completion. Optionally, they can get a Distribution Portal account to track pending invitations and download their reports
Restricted/Team members can see results on dashboards and download personalized respondent or aggregate reports, depending on permissions set by Administrators.
Reporting viewers get read-only access to dashboards, helping stakeholders see insights without touching the underlying data.

This keeps the end user experience clean and secure.

Double down on security by design with two-factor authentication

Protect your assessments and sensitive results by requiring an extra layer of verification for every team member.

2FA keeps your data safe while allowing your team to collaborate confidently and without interruption.

You're in safe hands

We’re ISO 27001:2022 certified!

ISO 27001 certification assures our customers of a steadfast commitment to maintaining the highest standards of information security and safeguarding their valuable data.

This certification underscores Pointerpro’s dedication to meeting global benchmarks and instilling confidence and trust in the reliability and security of its services.

"NOBODY has a product that is exactly like this. I looked for days, and from what I can tell, this checks the box. In fact, it’s what I would have created if I had been designing a program for myself."

Kate Zabriskie

CEO of Business Training Works

5 popular assessment authorization model examples with Pointerpro

Example 1:
Classic assessment task force

This model keeps everything internal, streamlined and controlled.

Administrators are team or project leads who have full access to all assessments, reports and dashboards.
Team members edit assigned assessments and reports. They can also manage contacts and automate email campaigns.
Restricted members are subject matter experts who can look into content, draft their own assessment versions, but cannot edit others’ content.

Example 2:
Centralized HR program

This clean internal workflow gives strong editorial control and safe data visibility.

Administrators are HR leads who create assessments (often to serve as templates for team members) and oversee the further process as they manage permissions.
Team members are HR officers and business unit experts who create and update assessments. They deploy them across departments and view results.
Restricted members are department heads who need dashboard insights but don’t need to edit.
Reporting viewers are department heads who need dashboard insights without editing

For larger companies, the same setup scales smoothly with the Distribution Portal, giving each region or business unit its own controlled space without adding extra admin work.

Example 3:
Customer success team assessing customer needs

This assessment workflow protects sensitive customer data while empowering frontline customer success managers (CSMs).

Administrators are CSM team leads who build content templates and manage default results dashboards, or build custom dashboards.
Team members are the CSMs who access only the assessments and reports relevant to their seniority and assigned to them by Administrators.
Reporting viewers are leadership managers tracking overall customer sentiment.

Example 4: Consultants working
with multiple clients

This Distribution Portal-based setup ensures strict data separation between clients while keeping consultant workflows streamlined.

Administrators are consultancy managers who organize and assign access. They also build reports and dashboards - often with the help of Team members.
Customers are companies getting guidance from the consultancy firm. They distribute assessments to their employees who are Contacts via their Distribution Portal. After taking their assessment, the employees can download their reports.
Reporting viewers are client-side stakeholders (e.g., C-level managers) who only view dashboards.

Example 5: Distributed partner
or reseller network

This Distribution Portal-based model scales distribution across external partners while keeping data fully segregated.

Administrators are the owners of the assessment IP (e.g. consultancy managers). They fully control the content of assessments and report templates. They assign the Distributor role to colleagues who manage accounts.
Distributors are the account managers who onboard their own partner or resellers and manage the campaigns via the Distribution Portal.
Customers are partners or resellers who send invitations and access reports for their respondents via the same Distribution Portal.

Pointerpro is the most complete assessment platform

Questionnaire Builder

To build engaging questionnaires and boost response rates

Report Builder

To create full-fledged templates that auto-personalize feedback in PDF reports

Distribution Portal

To delegate and boost assessment distribution exponentially

Dashboard Builder

To get data visualized in myriad ways for every stakeholder

"If you can dream it, you can build it. There's no need to look anywhere else."

Riaan van Der Merwe

CEO and founder of Attain Global

Speak to every respondent - in their language

Deliver a fully localized experience at any scale, without endlessly duplicating assessments or complicating administration.

Add multiple languages to a single questionnaire: Let respondents choose their preferred language on a customizable intro screen - or force a specific language using simple URL parameters.
Flexible translation workflows: Translate directly in the editor with progress tracking, or export/import a CSV to work offline.
Smart distribution: Share one generic assessment link for all languages. Send tailored emails and PDFs by pairing translated versions with rules that match the respondent’s selection.

Assessment management with service

To start building your top-notch assessments and workflows for your team one of our personal trainers takes you under their wing during 1-on-1 onboarding sessions.

That way you’re sure to have the best possible setup. Once you’re live, our global support team is always available - wherever you operate.

An award-winning platform for consultants, coaches, HR managers, and marketers

Assessment MomentumLeader Leader 231x300 1

Assessment BestEstimatedROI Mid Market Roi 231x300 1

Assessment BestResults Mid Market Total 231x300 1

Survey HighestUserAdoption Mid Market Adoption 231x300 1

Assessment EasiestToDoBusinessWith Mid Market EaseOfDoingBusinessWith 231x300 1

Assessment HighPerformer Enterprise HighPerformer

Assessment HighPerformer Mid Market HighPerformer

Read what users say about us

Relevant Pointerpro user management help guide pages

Team
management

Configuring accounts
for Distribution Portal

Built-in help guide
for your Customers

Two-factor
authentication

Pointerpro multi-user assessment tool FAQ

Can I have SSO on my Pointerpro account?

Yes. Pointerpro optionally supports Single Sign-On (SSO) for enterprise environments. As a professional service, our team can guide you through the setup to make sure everything aligns with your security requirements. You can connect your identity provider so users log in securely with their existing company credentials. Pointerpro supports common SSO standards and role mapping to ensure each user receives the right permissions automatically.

How granular are permissions inside Pointerpro?

Pointerpro allows very granular access control. Administrators can assign per-folder and per-asset permissions for assessments, dashboards, and reports.

Users can be given No access, Read only, Share only, or All access depending on what they need to do. This ensures each person sees only the content relevant to them.

Can I restrict users from seeing respondent data?

Absolutely. Respondent data stays protected through role-based permissions and folder-level visibility. Restricted members, for example, can help create content but cannot view results, while Reporting viewers get read-only dashboard access without touching any underlying data. This keeps sensitive information accessible only to those who need it.

Can external stakeholders participate without getting full platform access?

It’s generally considered best practice to keep everything centralized on Pointerpro. Instead of exporting files or sharing data manually, you can simply assign external stakeholders the Reporting viewer role. This gives them secure, read-only access to the dashboards or results you choose - without exposing any editing features or internal content.

And just as a reminder: your respondents don’t need to be registered contacts. They can complete assessments completely anonymously or publicly, for example through an embedded assessment on your website or an open survey link , if you choose so.

How does Pointerpro help large organizations scale assessment operations?

Pointerpro scales through clean role management, folder-based permissions, and especially the use of the Distribution Portal (in the DistributR plan). Large companies can let departments, regions, or business units run their own campaigns - while central Administrators keep full control over templates, permissions, and data governance. And when you need help designing the ideal setup, our professional services team can partner with you to ensure everything is configured for long-term success.

Frequently Asked Questions

What is Pointerpro?

Pointerpro is a software platform to create your own online assessments, automatically generate personalized reports and manage the distribution of assessments.

Where is Pointerpro located?

Our headquarters are based in Belgium, Europe. However, our team is distributed across multiple time zones to ensure responsive support, no matter where you are. This global presence allows us to provide timely and efficient assistance around the clock.

How much does Pointerpro cost?

Your assessment challenges and objectives are unique to you. So is our pricing. Request your quote and find how we can help you.

Is Pointerpro GDPR compliant?

Yes, we are.

Can I pay monthly?

This depends on the plan. You can pay monthly for the Professional and the Enterprise plan.

Where is my data stored, and is it secure with Pointerpro?

You’re in safe hands. We’re ISO 27001:2022 certified!

ISO 27001 certification assures our customers of a steadfast commitment to maintaining the highest standards of information security and safeguarding their valuable data. This certification underscores Pointerpro’s dedication to meeting global benchmarks and instilling confidence and trust in the reliability and security of its services.

Pointerpro’s servers are hosted at Amazon Web Services (AWS) in Ireland (EU/EEA) (more info here), and in Australia for our Australian users, the world’s largest and most reliable cloud infrastructure provider. This ensures compliance with EU data protection regulations and guarantees high standards of security and reliability. All our servers are set up redundantly to prevent loss of data or unavailability of any kind. Our SLA with AWS ensures any issue be taken up with the highest priority. Our specialized infrastructure and operations provider keeps a watchful eye to make sure everything is done following the highest standards and operating smoothly. For more info check Pointerpro’s security statement.

Which languages are supported?

We have over 50 languages supported. You can create each assessment and report in one or more languages. You can check the full supported languages list here.

What is the difference between do-it-yourself and professional services?

We offer two approaches: Do-it-yourself (DIY) and done-for-you (DFY).
DIY is a hands-on approach to building everything by yourself. We will ensure you learn how to use the key features to build a great assessment and report. Likewise, we’ll support you until you are ready to go live and launch the assessment to the respondents

DFY is the quickest way to get there. Our team will do the heavy lifting here. You will simply share with us the existing version of the assessment and pdf report and we will translate them into Pointerpro. Once we are done, we will teach you how to make changes to it, teach you how to distribute the assessment for you to master your desired workflow. You can reach out to support@pointerpro.com

How long is it going to take me to set up?

It’s best to get started right away but our team is there to help you to feel comfortable when using the tool based on your own needs and timings. We also have a clear onboarding process in place.

Do you offer premade assessments?

We offer a do-it-yourself solution to build your own assessments, ranging from personality to skills to cybersecurity, and far beyond. The aim of our platform is to help you leverage your own expertise. That means, we don’t provide any content for your assessments.

What training and support do you offer?

Our onboarding process is designed to help you get up and running smoothly - whether you're starting from scratch or already have something in mind! The Onboarding Team will guide you through the key steps to create and launch your assessments and reports with confidence. After the Onboarding, our support team is available whenever you need extra help or have additional questions.

Do you have customers like me?

We are a global company that serves businesses across every industry with stories similar to yours. Check out our gallery of customer case studies or feel free to ask for some other specific cases we can share.

Take a look at our other features

Personalized PDF reports

Quizzing capabilities