{"id":14174,"date":"2024-12-23T10:54:48","date_gmt":"2024-12-23T09:54:48","guid":{"rendered":"https:\/\/proweb.p.blends.be\/?page_id=14174"},"modified":"2025-03-20T10:57:41","modified_gmt":"2025-03-20T09:57:41","slug":"customer-feedback-template-2","status":"publish","type":"template","link":"https:\/\/pointerpro.com\/customer-feedback-template\/","title":{"rendered":"Customer feedback template"},"content":{"rendered":"\n<style>\n    #section-1xUQAE {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-1xUQAE {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-1xUQAE-container  \" id=\"section-1xUQAE\"\n         style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #content-image-ZmMKCR {\n        padding-top: 2rem;\n        padding-bottom: 2rem;\n    }\n\n        \n    @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n\n    #content-image-ZmMKCR {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-image-ZmMKCR .content-wrapper {\n        padding-left: 0rem;\n        padding-right: 0rem;\n    }\n\n    @media (max-width: 768px) {\n        #content-image-ZmMKCR .content-wrapper {\n            padding-left: 0 !important;\n        }\n    }\n\n    @media (max-width: 1440px) {\n        #section-ZmMKCR {\n            \/\/padding-left: -2.8rem;\n        }\n    }\n\n    \n \/*   .lazyblock-content-image-container {\n        position: relative;\n    }*\/\n\n<\/style>\n\n<div class=\"lazyblock-content-image-container lazyblock-content-image-ZmMKCR-container -container px-0 mx-0\">\n    <div class=\"row lazyblock-content-image \"\n         id=\"content-image-ZmMKCR\">\n        <div class=\"content-wrapper col-lg-6 col-12 pe-4 mb-lg-0 mb-4 order-1\">\n            <div class=\"d-flex flex-centered h-100\">\n                                                <div class=\"d-flex flex-wrap\">\n                    <div class=\"container-md px-0\">\n                        <div class=\"row lazyblock-content justify-content-start\">\n                            <div class=\"col-12 col-lg-12 text-start ps-4\">\n                    \n\n<style>\n    #heading-1BNlYB .heading h1 {\n        color: #ffffff;\n        font-size: 3.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-1BNlYB {\n        margin-top: 0rem;\n        margin-bottom: 1.875rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1BNlYB {\n            margin-left: 0;\n            margin-right: 0;\n        }\n\n        .single #heading-1BNlYB .heading h1 {\n            line-height: 3rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-1-container lazyblock-heading-1-1BNlYB  px-0\" id=\"heading-1BNlYB\">\n    <div class=\"row heading lazyblock-heading-1 justify-content-start  lazyblock-heading-1-1BNlYB\">\n        <div class=\"col-12 col-lg-12 text-start \">\n            <a class=\"heading-1-anchor heading-anchor\" id=\"customer-feedback-template\"><\/a>\n            <h1>Customer feedback template<\/h1>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-ZtoC2D p,\n    .lazyblock-content-ZtoC2D p a,\n    .lazyblock-content-ZtoC2D h1,\n    .lazyblock-content-ZtoC2D h2,\n    .lazyblock-content-ZtoC2D h3,\n    .lazyblock-content-ZtoC2D h4,\n    .lazyblock-content-ZtoC2D h5 {\n        color: #ffffff;\n    }\n\n    #content-ZtoC2D {\n        margin-top: 0.93rem;\n        margin-bottom: 0.5rem;\n    }\n\n    #content-ZtoC2D {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZtoC2D {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZtoC2D-container   \"\n     id=\"content-ZtoC2D\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-ZtoC2D\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-bba3a3b elementor-widget elementor-widget-text-editor\" data-id=\"bba3a3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-5ae0475b elementor-widget elementor-widget-text-editor\" data-id=\"5ae0475b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-element elementor-element-0f5da97 elementor-widget elementor-widget-text-editor\" data-id=\"0f5da97\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>What if you could\u00a0<strong>interact<\/strong>\u00a0with\u00a0all\u00a0your customers,\u00a0<strong>engage<\/strong>\u00a0them, ask all the questions you have,\u00a0<strong>assess<\/strong>\u00a0answers, and\u00a0<strong>improve<\/strong>\u00a0your business?<\/p>\n<p>How about all the time, any time, on autopilot?<\/p>\n<p>Pointerpro is the\u00a0<b>all-in-1 software<\/b>\u00a0that combines assessment building and distribution with personalized feedback report generation and high-end dashboarding.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-1SdoDw p,\n    .lazyblock-content-1SdoDw p a,\n    .lazyblock-content-1SdoDw h1,\n    .lazyblock-content-1SdoDw h2,\n    .lazyblock-content-1SdoDw h3,\n    .lazyblock-content-1SdoDw h4,\n    .lazyblock-content-1SdoDw h5 {\n        color: ;\n    }\n\n    #content-1SdoDw {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1SdoDw {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1SdoDw {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1SdoDw-container   \"\n     id=\"content-1SdoDw\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-1SdoDw\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div id=\"cta-social-proof\" class=\"d-flex align-items-center px-0\">\n<a href=\"https:\/\/s.pointerpro.com\/feedback-templ\" class=\"btn btn-primary btn-shortcode me-5\" target=\"_self\">Try our template<\/a>\n<a href=\"https:\/\/s.pointerpro.com\/sugbaccz?cf1=bookyourdemo\" class=\"btn btn-primary btn-shortcode\" target=\"_self\">Book a demo<\/a><\/div>        <\/div>\n    <\/div>\n<\/div>\n\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"image-wrapper col-lg-6 order-2\">\n            <div class=\"d-flex flex-centered h-100\">\n                                                                    <img decoding=\"async\" class=\"on-the-fly-ZmMKCR\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Customer-feedback-template-1024x896-1.png\"\n                         alt=\"\" title=\"\"\/>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function() {\n        var containers = document.querySelectorAll('.lazyblock-content-image-container');\n\n        function checkViewport() {\n            var screenWidth = window.innerWidth;\n            if (screenWidth > 320 && screenWidth <= 768) {\n                containers.forEach(function(container) {\n                    container.classList.remove('px-0', 'mx-0');\n                });\n            } else {\n                containers.forEach(function(container) {\n                    container.classList.add('px-0', 'mx-0');\n                });\n            }\n        }\n\n        checkViewport();\n\n        window.addEventListener('resize', checkViewport);\n    });\n\n<\/script>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z27FCTS {\n        padding-top: 1rem;\n        padding-bottom: 0rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z27FCTS {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z27FCTS-container  \" id=\"section-Z27FCTS\"\n         style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    .lazyblock-content-6T5MI p,\n    .lazyblock-content-6T5MI p a,\n    .lazyblock-content-6T5MI h1,\n    .lazyblock-content-6T5MI h2,\n    .lazyblock-content-6T5MI h3,\n    .lazyblock-content-6T5MI h4,\n    .lazyblock-content-6T5MI h5 {\n        color: #ffffff;\n    }\n\n    #content-6T5MI {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-6T5MI {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-6T5MI {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-6T5MI-container   \"\n     id=\"content-6T5MI\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-6T5MI\">\n        <div class=\"col-12 col-lg-12 text-center\">\n            <h4><span style=\"font-size: 20px;\"><strong>Trusted by more than 1.000 companies worldwide <\/strong><\/span><\/h4>        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #lazyblock-carousel-SQdUD {\n        padding-top: 1.8rem;\n        padding-bottom: 1.8rem;\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-carousel-container lazyblock-carousel-SQdUD-container \" id=\"lazyblock-carousel-SQdUD\">\n    <div class=\"row mx-0 lazyblock-carousel justify-content-center carousel-wrapper lazyblock-carousel-SQdUD\">\n        <div class=\"col-12 col-lg-12 px-0 pointerpro-carousel-inner-wrapper\"\n            data-slides-to-show=\"5\"\n            data-slides-to-show-mobile=\"2\"\n            data-arrows=\"false\"\n        >\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Deloitte-7.png\" alt=\"Deloitte 7\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-meta-151x52-2.png\" alt=\"logo meta 151x52 2\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-ethos-energy-151x52-1.png\" alt=\"logo ethos energy 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-accor-hotels-151x52-1.png\" alt=\"logo accor hotels 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-meta-151x52-1.png\" alt=\"logo Hexagon 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/AstraZeneca-logo-6.png\" alt=\"AstraZeneca logo 6\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/logo-capgemini-151x52-1.png\" alt=\"logo capgemini 151x52 1\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/manpower-2-6.png\" alt=\"manpower 2 6\">\n                                    <\/div>\n                            <div>\n                                                <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/johnson_johnson-5.png\" alt=\"johnson johnson 5\">\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-53tpD {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-53tpD {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-53tpD-container  \" id=\"section-53tpD\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Zfe7q1 .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Zfe7q1 {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Zfe7q1 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Zfe7q1  px-0\" id=\"heading-Zfe7q1\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Zfe7q1\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"how-to-get-customer-feedback-email-vs-survey-template\"><\/a>\n            <h2>How to get customer feedback: Email vs survey template<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-1gfSWc p,\n    .lazyblock-content-1gfSWc p a,\n    .lazyblock-content-1gfSWc h1,\n    .lazyblock-content-1gfSWc h2,\n    .lazyblock-content-1gfSWc h3,\n    .lazyblock-content-1gfSWc h4,\n    .lazyblock-content-1gfSWc h5 {\n        color: ;\n    }\n\n    #content-1gfSWc {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1gfSWc {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1gfSWc {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1gfSWc-container  px-0 \"\n     id=\"content-1gfSWc\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-1gfSWc\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>When it comes to gathering customer feedback, well-thought\u00a0<b>survey templates are hands down the superior choice<\/b>\u00a0over email.\u00a0<\/p>\n<p>Why? Surveys are purpose-built for efficiency. They allow you to collect large volumes of responses quickly and systematically. Unlike emails, which can be time-consuming for both the sender and the recipient. Surveys offer a streamlined experience that customers appreciate. The structured format of a survey means customers can zip through questions with ease, leading to\u00a0<b>higher response rates and a more comprehensive dataset for your business.<\/b><\/p>\n<p>The power of survey customer feedback templates lies in their ability<b>\u00a0to generate quantifiable, actionable data.<\/b>\u00a0With standardized questions, you track trends, measure satisfaction, and identify areas for improvement. This consistency is key to making informed decisions that drive your business forward.\u00a0<\/p>\n<p>Surveys can also offer a layer of anonymity, which encourages more honest and uninhibited feedback. Customers are more likely to share their true thoughts when they feel their responses are secure, resulting in insights that are both deep and broad.<\/p>\n<p>The only advantage email may have over a\u00a0<i>generic\u00a0<\/i>customer feedback survey is a personal touch. And that\u2019s exactly why you need to choose the right survey tool.<\/p>\n<div class=\"elementor-element elementor-element-c3f1237 elementor-widget elementor-widget-heading\" data-id=\"c3f1237\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">Why a generic customer feedback template isn\u2019t enough<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-c9b1f1f elementor-widget elementor-widget-text-editor\" data-id=\"c9b1f1f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>It\u2019s great to ask customers to think critically about the products or services you\u2019re providing to them. But frankly, it\u2019s rude to just ask questions and then be on your way, without ever really interacting back.\u00a0<\/p>\n<p>An effective customer feedback template is one that has built in two-way-communication. And no, we\u2019re not talking about randomly AI generated feedback. We\u2019re talking about\u00a0<i>your\u00a0<\/i>feedback: Your expertise, your wisdom, and ultimately, your brand.<\/p>\n<p>In the video below, Pointerpro Stacy Demes explains how that works:<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-cbf2221 elementor-widget elementor-widget-video\" data-id=\"cbf2221\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=qHAjnY31nwQ&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-wrapper elementor-open-inline\"><iframe id=\"widget2\" class=\"elementor-video\" title=\"The Answer EP10: Why a generic survey isn't enough \u23ae Pointerpro\" src=\"https:\/\/www.youtube.com\/embed\/qHAjnY31nwQ?controls=1&amp;rel=0&amp;playsinline=0&amp;modestbranding=0&amp;autoplay=0&amp;enablejsapi=1&amp;origin=https%3A%2F%2Fpointerpro.com&amp;widgetid=1\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-gtm-yt-inspected-14=\"true\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-ZHnpix {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-ZHnpix {\n        ;\n        ;\n        }\n    }\n\n        .custom-padding {\n        padding-right: 0 !important;\n        padding-left: 0 !important;\n    }\n    @media (max-width: 1024px) {\n        .custom-padding {\n            padding-right: var(--bs-gutter-x, .75rem) !important;\n            padding-left: var(--bs-gutter-x, .75rem) !important;\n        }\n    }\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-ZHnpix-container  #421f3c custom-padding d-none d-xl-block\" id=\"section-ZHnpix\"\n    style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-12 px-0 custom-padding row\">\n                    \n\n<style>\n    #column-Z1iLCo2 {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-Z1iLCo2  \" id=\"column-Z1iLCo2\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-1bTsnD {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n    <div class=\"container-fluid lazyblock-inner-section lazyblock-inner-section-1bTsnD-container  \" id=\"inner-section-1bTsnD\"\n    style=\"opacity: 100%; \">\n                        <div class=\"container-md\">\n            <div class=\"row \">\n                <div class=\"col-lg-12 px-0\">\n                    \n\n<style>\n    .lazyblock-content-1JkbO3 p,\n    .lazyblock-content-1JkbO3 p a,\n    .lazyblock-content-1JkbO3 h1,\n    .lazyblock-content-1JkbO3 h2,\n    .lazyblock-content-1JkbO3 h3,\n    .lazyblock-content-1JkbO3 h4,\n    .lazyblock-content-1JkbO3 h5 {\n        color: #ffffff;\n    }\n\n    #content-1JkbO3 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1JkbO3 {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1JkbO3 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-fluid lazyblock-content-container lazyblock-content-1JkbO3-container  px-0\"\n     id=\"content-1JkbO3\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-1JkbO3\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <h2><span style=\"font-size: 32px;\">3 reasons to use Pointerpro as a customer feedback tool <\/span><\/h2>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n    <\/div>\n\n\n\n\n<style>\n    #column-Z1YjokP {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-Z1YjokP  \" id=\"column-Z1YjokP\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-Z2mW7RC {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-md lazyblock-inner-section lazyblock-inner-section-Z2mW7RC-container \" id=\"inner-section-Z2mW7RC\"\n         style=\"opacity: 100%; \">\n                        <div class=\"row \">\n            <div class=\"col-lg-12\">\n                \n\n<style>\n    #image-g9dc5 {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container p-0\">\n    <div class=\"row lazyblock-image left lazyblock-image-g9dc5 \" id=\"image-g9dc5\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/icon_s_number_o_1.png\" alt=\"icon s number o 1\" title=\"icon s number o 1\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-3aDjI .heading h2 {\n        color: #fff;\n        font-size: 1.125rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-3aDjI {\n        margin-top: 1rem;\n        margin-bottom: 1.3rem;\n        margin-left: auto;\n        margin-right: 0rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-3aDjI {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-3aDjI  px-0\" id=\"heading-3aDjI\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-3aDjI\">\n        <div class=\"col-12 col-lg-10 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"interactive-user-experience\"><\/a>\n            <h2>Interactive user experience<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-1sOcCO p,\n    .lazyblock-content-1sOcCO p a,\n    .lazyblock-content-1sOcCO h1,\n    .lazyblock-content-1sOcCO h2,\n    .lazyblock-content-1sOcCO h3,\n    .lazyblock-content-1sOcCO h4,\n    .lazyblock-content-1sOcCO h5 {\n        color: #ffffff;\n    }\n\n    #content-1sOcCO {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1sOcCO {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1sOcCO {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1sOcCO-container   \"\n     id=\"content-1sOcCO\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-1sOcCO\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-145e4009 elementor-hidden-mobile\" data-id=\"145e4009\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2f8f7503 elementor-widget elementor-widget-text-editor\" data-id=\"2f8f7503\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4b48b8b9 elementor-hidden-mobile\" data-id=\"4b48b8b9\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-74f1a4f elementor-widget elementor-widget-text-editor\" data-id=\"74f1a4f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-725b68c2 elementor-hidden-mobile\" data-id=\"725b68c2\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-3a3341b2 elementor-widget elementor-widget-text-editor\" data-id=\"3a3341b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-613a24a elementor-hidden-mobile\" data-id=\"613a24a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6d545d4 elementor-widget elementor-widget-text-editor\" data-id=\"6d545d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>With the Questionnaire Builder, you get to create an engaging feedback form. How? With numerous design and layout options, useful widgets, and countless question types.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n    <\/div>\n\n\n\n\n<style>\n    #column-2r1jVN {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-2r1jVN  \" id=\"column-2r1jVN\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-2uKlOt {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-md lazyblock-inner-section lazyblock-inner-section-2uKlOt-container \" id=\"inner-section-2uKlOt\"\n         style=\"opacity: 100%; \">\n                        <div class=\"row \">\n            <div class=\"col-lg-12\">\n                \n\n<style>\n    #image-Z1BS23W {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container p-0\">\n    <div class=\"row lazyblock-image left lazyblock-image-Z1BS23W \" id=\"image-Z1BS23W\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/icon_s_number_o_2.png\" alt=\"icon s number o 2\" title=\"icon s number o 2\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-1uOAQC .heading h2 {\n        color: #fff;\n        font-size: 1.125rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-1uOAQC {\n        margin-top: 1rem;\n        margin-bottom: 1.3rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1uOAQC {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-1uOAQC  px-0\" id=\"heading-1uOAQC\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-1uOAQC\">\n        <div class=\"col-12 col-lg-10 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"refined-score-based-analysis\"><\/a>\n            <h2>Refined, score-based analysis<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-1IKjIi p,\n    .lazyblock-content-1IKjIi p a,\n    .lazyblock-content-1IKjIi h1,\n    .lazyblock-content-1IKjIi h2,\n    .lazyblock-content-1IKjIi h3,\n    .lazyblock-content-1IKjIi h4,\n    .lazyblock-content-1IKjIi h5 {\n        color: #ffffff;\n    }\n\n    #content-1IKjIi {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1IKjIi {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1IKjIi {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1IKjIi-container   \"\n     id=\"content-1IKjIi\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-1IKjIi\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-57d0692a elementor-hidden-mobile\" data-id=\"57d0692a\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-1101a0c6 elementor-widget elementor-widget-text-editor\" data-id=\"1101a0c6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-39ef086b elementor-hidden-mobile\" data-id=\"39ef086b\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-24acc110 elementor-widget elementor-widget-text-editor\" data-id=\"24acc110\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-55ffb49 elementor-hidden-mobile\" data-id=\"55ffb49\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-2b384e7 elementor-widget elementor-widget-text-editor\" data-id=\"2b384e7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Our custom scoring engine helps you quantify and categorize diverse answers. The result? An objective and nuanced assessment of your customers\u2019 feedback.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n    <\/div>\n\n\n\n\n<style>\n    #column-Z2a4c7G {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-3 lazyblock-column lazyblock-column-Z2a4c7G  \" id=\"column-Z2a4c7G\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #inner-section-27c3Jx {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n<\/style>\n\n<!-- if container is fluid -->\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-md lazyblock-inner-section lazyblock-inner-section-27c3Jx-container \" id=\"inner-section-27c3Jx\"\n         style=\"opacity: 100%; \">\n                        <div class=\"row \">\n            <div class=\"col-lg-12\">\n                \n\n<style>\n    #image-Z23RpDy {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container p-0\">\n    <div class=\"row lazyblock-image left lazyblock-image-Z23RpDy \" id=\"image-Z23RpDy\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/icon_s_number_o_3.png\" alt=\"icon s number o 3\" title=\"icon s number o 3\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z1SfFzQ .heading h2 {\n        color: #ffffff;\n        font-size: 1.125rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-Z1SfFzQ {\n        margin-top: 1rem;\n        margin-bottom: 1.3rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z1SfFzQ {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z1SfFzQ  px-0\" id=\"heading-Z1SfFzQ\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-start  lazyblock-heading-2-Z1SfFzQ\">\n        <div class=\"col-12 col-lg-10 text-start\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"automated-feedback-in-pdf\"><\/a>\n            <h2>Automated feedback in PDF<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z1ID0wP p,\n    .lazyblock-content-Z1ID0wP p a,\n    .lazyblock-content-Z1ID0wP h1,\n    .lazyblock-content-Z1ID0wP h2,\n    .lazyblock-content-Z1ID0wP h3,\n    .lazyblock-content-Z1ID0wP h4,\n    .lazyblock-content-Z1ID0wP h5 {\n        color: #ffffff;\n    }\n\n    #content-Z1ID0wP {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1ID0wP {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1ID0wP {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1ID0wP-container   \"\n     id=\"content-Z1ID0wP\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-Z1ID0wP\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <section class=\"elementor-section elementor-top-section elementor-element elementor-element-f92d2a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f92d2a4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n<div class=\"elementor-container elementor-column-gap-no\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642cbca\" data-id=\"642cbca\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dced3bc elementor-hidden-mobile_extra elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dced3bc\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-81690d6 elementor-hidden-mobile\" data-id=\"81690d6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-47ea9c0 elementor-widget elementor-widget-text-editor\" data-id=\"47ea9c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f92d2a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f92d2a4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n<div class=\"elementor-container elementor-column-gap-no\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642cbca\" data-id=\"642cbca\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dced3bc elementor-hidden-mobile_extra elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dced3bc\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-81690d6 elementor-hidden-mobile\" data-id=\"81690d6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-47ea9c0 elementor-widget elementor-widget-text-editor\" data-id=\"47ea9c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f92d2a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f92d2a4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n<div class=\"elementor-container elementor-column-gap-no\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642cbca\" data-id=\"642cbca\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dced3bc elementor-hidden-mobile_extra elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dced3bc\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-81690d6 elementor-hidden-mobile\" data-id=\"81690d6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-47ea9c0 elementor-widget elementor-widget-text-editor\" data-id=\"47ea9c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f92d2a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f92d2a4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n<div class=\"elementor-container elementor-column-gap-no\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-642cbca\" data-id=\"642cbca\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dced3bc elementor-hidden-mobile_extra elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dced3bc\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-81690d6 elementor-hidden-mobile\" data-id=\"81690d6\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-47ea9c0 elementor-widget elementor-widget-text-editor\" data-id=\"47ea9c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Thanks to your setup in the Report Builder, respondents instantly get a detailed and personalized PDF report. Stakeholders get a complete\u00a0<span style=\"color: #ff7418;\"><a style=\"color: #ff7418;\" href=\"https:\/\/pointerpro.com\/aggregate-reports\" target=\"_blank\" rel=\"noopener\">aggregate report<\/a>,<\/span> when the responses are in.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/section>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n    <\/div>\n\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z15c6ij {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z15c6ij {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z15c6ij-container  \" id=\"section-Z15c6ij\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-5M4hh .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-5M4hh {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-5M4hh {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-5M4hh  px-0\" id=\"heading-5M4hh\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-5M4hh\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"customer-feedback-framework\"><\/a>\n            <h2>Customer feedback framework<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-C2a8E p,\n    .lazyblock-content-C2a8E p a,\n    .lazyblock-content-C2a8E h1,\n    .lazyblock-content-C2a8E h2,\n    .lazyblock-content-C2a8E h3,\n    .lazyblock-content-C2a8E h4,\n    .lazyblock-content-C2a8E h5 {\n        color: ;\n    }\n\n    #content-C2a8E {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-C2a8E {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-C2a8E {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-C2a8E-container  px-0 \"\n     id=\"content-C2a8E\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-C2a8E\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <div class=\"elementor-element elementor-element-eec08f9 elementor-widget elementor-widget-text-editor\" data-id=\"eec08f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>To create an effective customer feedback framework, it\u2019s crucial to think about each step not just as a task, but as an opportunity to enhance the customer experience.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-1579f23 elementor-widget elementor-widget-heading\" data-id=\"1579f23\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">Step 1: The customer feedback request<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-0c4d4f2 elementor-widget elementor-widget-text-editor\" data-id=\"0c4d4f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Your initial request for feedback is more than just a call to action \u2013 it\u2019s your chance to set the tone for the entire process.\u00a0<\/p>\n<p>Whether you\u2019re sending an email invite or hosting a feedback form on your website, make sure it\u2019s engaging and clear. If you\u2019re dealing with a lot of customers \u2013 or maybe you want to reach end customers through your own direct customers. It may be preferable to delegate the distribution and follow-up of your requests, choose an assessment platform that offers a\u00a0<a href=\"https:\/\/pointerpro.com\/distribution-portal\/\" target=\"_blank\" rel=\"noopener\">distribution portal<\/a>. It will make things a lot easier.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-14074\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Distribution-portal-set-up-for-your-customer-feedback-template-768x517-1.png\" alt=\"\" width=\"768\" height=\"517\" \/><\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"elementor-element elementor-element-9a3234c elementor-widget elementor-widget-text-editor\" data-id=\"9a3234c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><b>Tip:<\/b>\u00a0<i>Personalize the invitation as much as possible and emphasize how their feedback directly impacts the product or service they care about. This personal touch can significantly boost response rates, making your feedback collection more robust from the start.<\/i><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-f0c7b44 elementor-widget elementor-widget-heading\" data-id=\"f0c7b44\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">Step 2: The customer feedback form (or \u201csurvey\u201d)<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-03175d3 elementor-widget elementor-widget-text-editor\" data-id=\"03175d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>The feedback form itself is where the magic happens, so it\u2019s essential to craft questions that are both insightful and easy to answer.\u00a0<\/p>\n<p>A key trick here is to\u00a0<b>use question logic or branching<\/b>. This means the questionnaire adapts itself to the customer\u2019s responses, only showing relevant questions based on their answers.\u00a0<\/p>\n<p>This not only makes the process\u00a0<b>smoother and more enjoyable<\/b>\u00a0for the customer, but it also ensures you\u2019re\u00a0<b>gathering the most relevant information<\/b>. Remember, a positive experience here will lead to more genuine and accurate feedback.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-97bf3f2 elementor-widget elementor-widget-video\" data-id=\"97bf3f2\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=NK06CQkiJA0&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-wrapper elementor-open-inline\"><iframe id=\"widget4\" class=\"elementor-video\" title=\"The Answer EP5: What is a survey logic engine? | Pointerpro\" src=\"https:\/\/www.youtube.com\/embed\/NK06CQkiJA0?controls=1&amp;rel=0&amp;playsinline=0&amp;modestbranding=0&amp;autoplay=0&amp;enablejsapi=1&amp;origin=https%3A%2F%2Fpointerpro.com&amp;widgetid=3\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-gtm-yt-inspected-14=\"true\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<div>\u00a0<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-2f95c9e elementor-widget elementor-widget-heading\" data-id=\"2f95c9e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">Step 3: The customer feedback assessment<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-207fcb8 elementor-widget elementor-widget-text-editor\" data-id=\"207fcb8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Once you have collected the responses, the next step would be to dive into the data and weigh and evaluate the feedback. Well, actually, it isn\u2019t. Because you should automate that process by\u00a0<b>using custom scoring methods.\u00a0<\/b>Our Product Director, Bruno, explains the principle in the video below.<\/p>\n<p>Custom scoring allows you to segment your audience. This helps you identify patterns, preferences, and pain points across different customer groups.\u00a0<\/p>\n<p><b>Tip:<\/b>\u00a0<i>Create segments based on specific criteria relevant to your business\u2014this will allow you to tailor your future interactions and marketing strategies more effectively, turning feedback into actionable business intelligence.<\/i><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-548e670 elementor-widget elementor-widget-video\" data-id=\"548e670\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=5_S0Hw6vVcY&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-wrapper elementor-open-inline\"><iframe id=\"widget6\" class=\"elementor-video\" title=\"The Answer EP8: What is custom scoring? | Pointerpro\" src=\"https:\/\/www.youtube.com\/embed\/5_S0Hw6vVcY?controls=1&amp;rel=0&amp;playsinline=0&amp;modestbranding=0&amp;autoplay=0&amp;enablejsapi=1&amp;origin=https%3A%2F%2Fpointerpro.com&amp;widgetid=5\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-gtm-yt-inspected-14=\"true\" data-mce-fragment=\"1\"><\/iframe><\/div>\n<div>\u00a0<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-d4b986e elementor-widget elementor-widget-heading\" data-id=\"d4b986e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">Step 4: The customer feedback report<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-48d0c5e elementor-widget elementor-widget-text-editor\" data-id=\"48d0c5e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Actually, custom scoring is about more than helping you weight and interpret customer feedback. As mentioned by Bruno in the video above, it\u2019s also what allows you to direct customized feedback to respondents.\u00a0<\/p>\n<p>And that feedback shouldn\u2019t be limited to a survey result page. With a tool like Pointerpro you auto-generate a personalized feedback report for each customer, based on their responses. It\u2019s a great way to show that you value their input, and actually circle back with useful information for them. Often, educating your audience \u2013 about your products and services but also beyond \u2013 is the key to their satisfaction.<\/p>\n<p><b>Tip:<\/b>\u00a0<i>Make sure this report is not only helpful in addressing any concerns or confusion but also branded to reflect your company\u2019s professionalism. Include recommendations for other services or products they might like, turning a simple report into a tool for upselling and continued engagement.<\/i><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-7510039 elementor-widget elementor-widget-heading\" data-id=\"7510039\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">The importance of continually gauging customer satisfaction<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-8dc6acb elementor-widget elementor-widget-text-editor\" data-id=\"8dc6acb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Continually gauging customer satisfaction is essential for any business that aims to stay competitive and responsive to its customers\u2019 needs.<\/p>\n<p><b>Customer satisfaction<\/b>\u00a0isn\u2019t static. It\u00a0<b>evolves constantly\u00a0<\/b>based on experiences, market trends, and changes in expectations. Regularly measuring this satisfaction, means gaining real-time insights into how your customers feel about your products, services, and overall brand. A continuous feedback loop allows you to spot potential issues before they become major problems and seize opportunities before they fade away.\u00a0<\/p>\n<p>The things you want to measure, may differ from stakeholder to stakeholder. A product manager wants constant insight on what customers are indicating about their user experience. A customer service lead may just want to focus on how fast and how satisfactory any issues are being solved \u2013 from the point of view of the customer. A CEO may want to have a view on everything at once.<\/p>\n<p>The ability to\u00a0<a href=\"https:\/\/pointerpro.com\/dashboard-builder\" target=\"_blank\" rel=\"noopener\">build data dashboards<\/a>\u00a0on the same platform you use to create and distribute customer feedback questionnaires will save you heaps of valuable time.\u00a0<\/p>\n<p>When feedback data is seamlessly integrated into a dashboard, you can\u00a0<b>visualize trends, track changes over time, and identify patterns at a glance<\/b>.\u00a0 Moreover, having these capabilities on a single platform streamlines your processes, enabling you to swiftly move from data collection to strategic decision-making.<\/p>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-14075\" src=\"https:\/\/proweb.p.blends.be\/wp-content\/uploads\/Frame-1000002603-1-1024x778-1.jpg\" alt=\"\" width=\"1024\" height=\"778\" \/><\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-fmpbX {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-fmpbX {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-fmpbX-container  \" id=\"section-fmpbX\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Z14A4Le .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Z14A4Le {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z14A4Le {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z14A4Le  px-0\" id=\"heading-Z14A4Le\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z14A4Le\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"avoid-negative-customer-feedback-to-spread-offer-digital-interaction\"><\/a>\n            <h2>Avoid negative customer feedback to spread: Offer digital interaction<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-ZQI7xt p,\n    .lazyblock-content-ZQI7xt p a,\n    .lazyblock-content-ZQI7xt h1,\n    .lazyblock-content-ZQI7xt h2,\n    .lazyblock-content-ZQI7xt h3,\n    .lazyblock-content-ZQI7xt h4,\n    .lazyblock-content-ZQI7xt h5 {\n        color: ;\n    }\n\n    #content-ZQI7xt {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-ZQI7xt {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZQI7xt {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZQI7xt-container  px-0 \"\n     id=\"content-ZQI7xt\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-ZQI7xt\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>Negative customer feedback can quickly spread and damage your brand\u2019s reputation, especially in today\u2019s digital world where information travels fast. Offering digital interaction \u2013 like a full-fledged customer satisfaction questionnaire a proactive way to manage this.\u00a0<\/p>\n<p>Whatever digital channels you are using to stay in touch with customers, the key is to\u00a0<b>automate to the fullest<\/b>, because today\u2019s customers\u00a0<b>simply expect the convenience<\/b>.\u00a0\u00a0<\/p>\n<p>By providing customers with easy, accessible avenues to voice their concerns directly to you, you create opportunities to address issues before they escalate publicly.\u00a0<\/p>\n<p>One thing you should not lose sight of:\u00a0<b>The human touch<\/b>.<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z9VR3X {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z9VR3X {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z9VR3X-container  \" id=\"section-Z9VR3X\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Sxe5Q .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-Sxe5Q {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Sxe5Q {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Sxe5Q  px-0\" id=\"heading-Sxe5Q\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Sxe5Q\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"how-to-keep-the-human-touch-in-digital-customer-service\"><\/a>\n            <h2>How to keep the human touch in digital customer service?<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z28LgSC p,\n    .lazyblock-content-Z28LgSC p a,\n    .lazyblock-content-Z28LgSC h1,\n    .lazyblock-content-Z28LgSC h2,\n    .lazyblock-content-Z28LgSC h3,\n    .lazyblock-content-Z28LgSC h4,\n    .lazyblock-content-Z28LgSC h5 {\n        color: ;\n    }\n\n    #content-Z28LgSC {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z28LgSC {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z28LgSC {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z28LgSC-container  px-0 \"\n     id=\"content-Z28LgSC\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z28LgSC\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>Whatever digital channels you\u2019re using, Pointerpro\u2019s very own Customer Success specialist, Nata Deineha, urges you to focus on three pillars:<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-2bwd9L .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-2bwd9L\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 food fraud vulnerability assessment (FFVA) example questions<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 facility vulnerability assessment example questions<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Auto-personalization<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-13yLBe p,\n    .lazyblock-content-13yLBe p a,\n    .lazyblock-content-13yLBe h1,\n    .lazyblock-content-13yLBe h2,\n    .lazyblock-content-13yLBe h3,\n    .lazyblock-content-13yLBe h4,\n    .lazyblock-content-13yLBe h5 {\n        color: ;\n    }\n\n    #content-13yLBe {\n        margin-top: 1rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-13yLBe {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-13yLBe {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-13yLBe-container  px-0 \"\n     id=\"content-13yLBe\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-13yLBe\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p><iframe id=\"widget8\" class=\"elementor-video\" title=\"The Point EP9: Digital customer service: 3 essential tips to keep the human touch | Pointerpro\" src=\"https:\/\/www.youtube.com\/embed\/IGCNIw_9wZo?controls=1&amp;rel=0&amp;playsinline=0&amp;modestbranding=0&amp;autoplay=0&amp;enablejsapi=1&amp;origin=https%3A%2F%2Fpointerpro.com&amp;widgetid=7\" width=\"100%\" height=\"500\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-gtm-yt-inspected-14=\"true\" data-mce-fragment=\"1\"><\/iframe><\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-6Q5X0 {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-6Q5X0 {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-6Q5X0-container  \" id=\"section-6Q5X0\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-1VKI3u .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-1VKI3u {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1VKI3u {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-1VKI3u  px-0\" id=\"heading-1VKI3u\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-1VKI3u\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"30-example-questions-for-customer-feedback\"><\/a>\n            <h2>30 example questions for customer feedback<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-Z19YBBh p,\n    .lazyblock-content-Z19YBBh p a,\n    .lazyblock-content-Z19YBBh h1,\n    .lazyblock-content-Z19YBBh h2,\n    .lazyblock-content-Z19YBBh h3,\n    .lazyblock-content-Z19YBBh h4,\n    .lazyblock-content-Z19YBBh h5 {\n        color: ;\n    }\n\n    #content-Z19YBBh {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z19YBBh {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z19YBBh {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z19YBBh-container  px-0 \"\n     id=\"content-Z19YBBh\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z19YBBh\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>Here are 30 example questions for a customer feedback template, divided into 3 categories:<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-CVfg9 .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-CVfg9\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 example customer feedback questions for a service business<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 example customer feedback questions for product success<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>10 example customer feedback questions for a restaurant business<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-Z1UqB6c p,\n    .lazyblock-content-Z1UqB6c p a,\n    .lazyblock-content-Z1UqB6c h1,\n    .lazyblock-content-Z1UqB6c h2,\n    .lazyblock-content-Z1UqB6c h3,\n    .lazyblock-content-Z1UqB6c h4,\n    .lazyblock-content-Z1UqB6c h5 {\n        color: ;\n    }\n\n    #content-Z1UqB6c {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1UqB6c {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1UqB6c {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1UqB6c-container  px-0 \"\n     id=\"content-Z1UqB6c\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z1UqB6c\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p style=\"text-align: center;\"><a href=\"https:\/\/s.pointerpro.com\/customer-feedback\" class=\"btn btn-primary btn-shortcode me-5\" target=\"_self\">Try an example survey<\/a><\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-Z2qV9cX {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-Z2qV9cX {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-Z2qV9cX-container  \" id=\"section-Z2qV9cX\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-ZC6sHA .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-ZC6sHA {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-ZC6sHA {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-ZC6sHA  px-0\" id=\"heading-ZC6sHA\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-ZC6sHA\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"10-example-customer-feedback-questions-for-a-service-business\"><\/a>\n            <h2>10 example customer feedback questions for a service business<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-Z1BVoFr .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-Z1BVoFr\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How satisfied are you with the overall service you received?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How would you rate the professionalism of our staff?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Was the service delivered in a timely manner?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How well did our service meet your expectations?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Were your questions and concerns addressed effectively?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How likely are you to recommend our service to others?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Did you find our pricing to be fair and transparent?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How would you rate the ease of scheduling or booking our service?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Was there anything about the service that you felt could be improved?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How likely are you to use our service again in the future?<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-uof0C p,\n    .lazyblock-content-uof0C p a,\n    .lazyblock-content-uof0C h1,\n    .lazyblock-content-uof0C h2,\n    .lazyblock-content-uof0C h3,\n    .lazyblock-content-uof0C h4,\n    .lazyblock-content-uof0C h5 {\n        color: ;\n    }\n\n    #content-uof0C {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-uof0C {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-uof0C {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-uof0C-container  px-0 \"\n     id=\"content-uof0C\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-uof0C\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>These customer feedback template questions are designed to provide a comprehensive view of the service experience from multiple angles. Each question targets a specific aspect of the service, including overall satisfaction, staff professionalism, timeliness, and value for money. The questions range from quantitative measures (e.g., satisfaction and likelihood to recommend) to qualitative insights (e.g., open-ended questions for improvements).\u00a0<\/p>\n<p>By combining both Likert scale questions and open text fields, the survey captures both structured data, which is easy to analyze for trends, and detailed feedback that offers deeper insights. This dual approach ensures a balanced view of customer perceptions and areas for improvement, enabling the business to address specific issues while understanding broader satisfaction levels.<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-ZJumxt {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-ZJumxt {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-ZJumxt-container  \" id=\"section-ZJumxt\"\n         style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-2bqeHl .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-2bqeHl {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-2bqeHl {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-2bqeHl  px-0\" id=\"heading-2bqeHl\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-2bqeHl\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"10-example-customer-feedback-questions-for-product-success\"><\/a>\n            <h2>10 example customer feedback questions for product success<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-ZzUYw1 .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-ZzUYw1\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How satisfied are you with the overall quality of the product?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How well does the product meet your needs or solve your problem?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How would you rate the product's ease of use?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Did the product perform as you expected?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How likely are you to recommend this product to others?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Was the product value for money?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How satisfied are you with the product's design and appearance?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How well does the product compare to similar products you\u2019ve used?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Did you encounter any issues or problems with the product?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How likely are you to purchase this product again in the future?<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-Z530Er p,\n    .lazyblock-content-Z530Er p a,\n    .lazyblock-content-Z530Er h1,\n    .lazyblock-content-Z530Er h2,\n    .lazyblock-content-Z530Er h3,\n    .lazyblock-content-Z530Er h4,\n    .lazyblock-content-Z530Er h5 {\n        color: ;\n    }\n\n    #content-Z530Er {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z530Er {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z530Er {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z530Er-container  px-0 \"\n     id=\"content-Z530Er\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z530Er\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>The customer feedback template questions for product success are crafted to thoroughly evaluate various\u00a0<b>facets of the product experience<\/b>. The questions focus on key areas such as overall\u00a0<b>quality, usability, performance, and design<\/b>. By using custom scoring, the feedback in a personalized report can be customized for each domain.<\/p>\n<p>By using a mix of Likert scale questions and direct performance comparisons, the survey captures both quantifiable data and nuanced insights. This approach allows you to measure customer satisfaction with specific product attributes and understand how the product stacks up against competitors.\u00a0<\/p>\n<p>Including questions on value for money and likelihood to recommend further helps gauge market acceptance and customer loyalty. The combination of these question types provides a comprehensive understanding of product success and areas for improvement, enabling informed decisions for future product development and marketing strategies.<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-AeMAE {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-AeMAE {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-AeMAE-container  \" id=\"section-AeMAE\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-8yNKA .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-8yNKA {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-8yNKA {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-8yNKA  px-0\" id=\"heading-8yNKA\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-8yNKA\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"10-example-customer-feedback-questions-for-a-restaurant-business\"><\/a>\n            <h2>10 example customer feedback questions for a restaurant business<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-ZKSkjX .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-ZKSkjX\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How satisfied are you with the overall dining experience at our restaurant?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How would you rate the quality of the food you were served?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How would you describe the level of service provided by our staff?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Was the restaurant environment clean and comfortable?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How would you rate the speed of service during your visit?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Did our menu offer a variety of options to choose from?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How likely are you to recommend our restaurant to others?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Was the pricing of the menu items fair considering the quality and quantity?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>Did you have any issues or concerns during your visit?<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p>How likely are you to return to our restaurant in the future?<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-1bq3nl p,\n    .lazyblock-content-1bq3nl p a,\n    .lazyblock-content-1bq3nl h1,\n    .lazyblock-content-1bq3nl h2,\n    .lazyblock-content-1bq3nl h3,\n    .lazyblock-content-1bq3nl h4,\n    .lazyblock-content-1bq3nl h5 {\n        color: ;\n    }\n\n    #content-1bq3nl {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-1bq3nl {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-1bq3nl {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-1bq3nl-container  px-0 \"\n     id=\"content-1bq3nl\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-1bq3nl\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <p>The customer feedback template questions for a restaurant are designed to evaluate the key elements that contribute to the dining experience. In some way, it brings together the approach to questions about a product and a service.\u00a0\u00a0<\/p>\n<p>The questions focus on things like overall satisfaction, food quality, service, ambiance, and value. By using a combination of Likert scale questions and direct inquiries about specific elements, the survey captures a comprehensive view of customer experiences.<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-2uFTXP {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-2uFTXP {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; \">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-2uFTXP-container  \" id=\"section-2uFTXP\"\n         style=\"opacity: 100%; \">\n                        <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-ZIsenC .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 3.5rem !important;\n    }\n\n    #heading-ZIsenC {\n        margin-top: 1rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: 1rem;\n    }\n\n    @media (max-width: 768px) {\n        #heading-ZIsenC {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-ZIsenC  px-0\" id=\"heading-ZIsenC\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-ZIsenC\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"customer-feedback-forms-when-to-use-them-and-when-not\"><\/a>\n            <h2>Customer feedback forms: When to use them (and when not)<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    .lazyblock-content-7tWPI p,\n    .lazyblock-content-7tWPI p a,\n    .lazyblock-content-7tWPI h1,\n    .lazyblock-content-7tWPI h2,\n    .lazyblock-content-7tWPI h3,\n    .lazyblock-content-7tWPI h4,\n    .lazyblock-content-7tWPI h5 {\n        color: ;\n    }\n\n    #content-7tWPI {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-7tWPI {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-7tWPI {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-7tWPI-container  px-0 \"\n     id=\"content-7tWPI\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-7tWPI\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <div class=\"elementor-element elementor-element-64a0b48 elementor-widget elementor-widget-text-editor\" data-id=\"64a0b48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>Of course, you don\u2019t have to stick to one employee feedback template. The advantage of an assessment platform like Pointerpro is you get to build as many questionnaires as you like. Here are a few examples of assessments that gather employee feedback, each with a different focus:<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-05eb71e elementor-widget elementor-widget-heading\" data-id=\"05eb71e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">8 circumstances to push customer feedback forms<\/span><\/h2>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-Z1gzK5K .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-Z1gzK5K\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>Post-purchase or post-service:<\/b>\u00a0Use feedback forms immediately after a purchase or service to capture the experience while it\u2019s still fresh. For example, after a meal at a restaurant or following a product delivery, customers are more likely to provide detailed and relevant feedback.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>After significant interactions:<\/b>\u00a0If a customer has had a notable interaction with your company\u2014whether positive or negative\u2014this is an opportune moment to request feedback. For instance, after a major customer support issue is resolved or a significant product upgrade is rolled out, gathering feedback can provide valuable insights into how these interactions were handled.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>During or after a customer journey:<\/b>\u00a0Implement feedback forms at various stages of the customer journey, such as after onboarding or during long-term use of a product. This helps in understanding the customer experience over time and can pinpoint specific stages where improvements might be needed.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>In-store or on-site:<\/b>\u00a0For physical locations, feedback forms can be placed at the point of sale or in areas where customers can easily access them, such as on tablets or kiosks. This is particularly useful for gathering immediate impressions right after an in-store experience.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>During product trials (or free samples):<\/b>\u00a0If you offer a free trial or sample of your product, include a feedback form as part of the experience. For example, after a customer has had a chance to use a product sample or trial version, send them a feedback form to capture their initial impressions and suggestions for improvement.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>In loyalty programs:<\/b>\u00a0Integrate feedback forms into your loyalty or membership programs. For instance, after a customer redeems a reward or accesses exclusive content, prompt them to provide feedback on their experience. This helps gauge the effectiveness of loyalty initiatives and the satisfaction of your most engaged customers.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><span class=\"elementor-icon-list-text\"><b>In interactive content:<\/b>\u00a0You can also embed feedback forms within interactive, playful content, such as quizzes on your website. For example, after completing a product recommendation quiz, ask users to rate the relevance of the suggestions and their overall experience with the quiz. This not only gathers feedback but also engages users in a fun, interactive way.<\/span><\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange-150x150-1.png\" alt=\"bullet orange 150x150 1\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>During or right after virtual events or webinars:<\/b>\u00a0If you host virtual events or webinars, use feedback forms to gather impressions. This can provide valuable insights into the effectiveness of your content, presentation, and overall event experience.<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n\n\n<style>\n    .lazyblock-content-Z1HGQv1 p,\n    .lazyblock-content-Z1HGQv1 p a,\n    .lazyblock-content-Z1HGQv1 h1,\n    .lazyblock-content-Z1HGQv1 h2,\n    .lazyblock-content-Z1HGQv1 h3,\n    .lazyblock-content-Z1HGQv1 h4,\n    .lazyblock-content-Z1HGQv1 h5 {\n        color: ;\n    }\n\n    #content-Z1HGQv1 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-Z1HGQv1 {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-Z1HGQv1 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-Z1HGQv1-container  px-0 \"\n     id=\"content-Z1HGQv1\">\n    <div class=\"row lazyblock-content justify-content-center  lazyblock-content-Z1HGQv1\">\n        <div class=\"col-12 col-lg-8 text-start\">\n            <h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #421f3c; font-size: 24px;\">Moments where using customer feedback forms may be counterproductive<\/span><\/h2>\n<p>&nbsp;<\/p>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n        #icon-list-Z1HomcQ .lazyblocks-icon-list-item .lazyblocks-icon-list-text p {\n            color: #333333;\n        }\n    <\/style>\n<ul class=\"lazyblocks-icon-list-items\" id=\"icon-list-Z1HomcQ\">\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>During overwhelming situations:<\/b>\u00a0Avoid sending feedback forms during high-stress periods, such as right after a customer has had a major issue or complaint. Instead, address their concerns first and follow up with a feedback request once the situation is resolved.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>During inappropriate times:<\/b>\u00a0Don\u2019t interrupt customer experiences with feedback requests at inappropriate times, such as during a transaction or while a customer is actively engaging with your service or product. This can lead to frustration and skewed feedback.<\/p>            <\/span>\n                    <\/li>\n            <li class=\"lazyblocks-icon-list-item\">\n            <span class=\"lazyblocks-icon-list-icon\"><img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/bullet-orange.png\" alt=\"bullet orange\"><\/span>\n            <span class=\"lazyblocks-icon-list-text\">\n                <p><b>When there\u2019s no clear context:<\/b>\u00a0Avoid sending feedback forms without a clear context or relevance. For instance, a generic feedback request with no specific reference to the recent interaction or transaction can come across as impersonal and may lead to lower response rates.<\/p>            <\/span>\n                    <\/li>\n    <\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-20dRIm {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-20dRIm {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-20dRIm-container  \" id=\"section-20dRIm\"\n         style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #heading-Z1NcTK2 .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 2.5rem !important;\n    }\n\n    #heading-Z1NcTK2 {\n        margin-top: 0rem;\n        margin-bottom: 3rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z1NcTK2 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z1NcTK2  px-0\" id=\"heading-Z1NcTK2\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z1NcTK2\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"what-pointerpro-clients-are-saying\"><\/a>\n            <h2>What Pointerpro clients are saying<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #lazyblock-carousel-1yeeEl {\n        padding-top: 0rem;\n        padding-bottom: 2.8rem;\n    }\n<\/style>\n\n<script>\n    jQuery(document).ready(function ($) {\n        \/\/ Get the specific carousel instance using unique ID\n        var $carousel = $('#lazyblock-carousel-1yeeEl .pointerpro-testimonial-carousel-inner-wrapper');\n\n        if (!$carousel.hasClass('slick-initialized')) {\n            $carousel.slick({\n                infinite: true,\n                slidesToShow: 1,\n                slidesToScroll: 1,\n                autoplay: true,\n                autoplaySpeed: 8000,\n                adaptiveHeight: true,\n                dots: true,\n                responsive: [\n                    {\n                        breakpoint: 768,\n                        settings: {\n                            slidesToShow: 1,\n                            slidesToScroll: 1\n                        }\n                    }\n                ],\n                arrows: false,\n                prevArrow: '<i class=\"fas fa-arrow-left prev\"><\/i>',\n                nextArrow: '<i class=\"fas fa-arrow-right next\"><\/i>',\n            });\n        }\n    });\n<\/script>\n\n<div class=\"container-md lazyblock-testimonial-carousel-container lazyblock-testimonial-carousel-1yeeEl-container \"\n     id=\"lazyblock-carousel-1yeeEl\">\n    <div class=\"row mx-0 lazyblock-testimonial-carousel justify-content-center carousel-wrapper lazyblock-testimonial-carousel-1yeeEl\">\n        <div class=\"col-12 col-lg-10 px-0 pointerpro-testimonial-carousel-inner-wrapper\">\n                            <div>\n                    <p>\"We use Pointerpro for all types of surveys and assessments across our global business, and employees love its ease of use and flexible reporting.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Jim-McLean-Alere-1.jpg\" alt=\"Jim McLean Alere 1\">\n                                        <p class=\"testimonial-author\">Jim McLean<\/p>\n                    <p class=\"testimonial-function\">Director at Alere<\/p>\n                <\/div>\n                            <div>\n                    <p>\"I give the new report builder 5 stars for its easy of use. Anyone without coding experience can start creating automated personalized reports quickly.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Nicolas-gounin.jpg\" alt=\"Nicolas gounin\">\n                                        <p class=\"testimonial-author\">Nicolas Gounin<\/p>\n                    <p class=\"testimonial-function\">CFO & COO at Egg Science<\/p>\n                <\/div>\n                            <div>\n                    <p>\"You guys have done a great job making this as easy to use as possible and still robust in functionality.\"<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Dicksinson.jpg\" alt=\"Dicksinson\">\n                                        <p class=\"testimonial-author\">Ryan Dicksinson<\/p>\n                    <p class=\"testimonial-function\">Account Director at Reed Talent Solutions<\/p>\n                <\/div>\n                            <div>\n                    <p>\u201cIt\u2019s a great advantage to have formulas and the possibility for a really thorough analysis. There are hundreds of formulas, but the customer only sees the easy-to-read report. If you\u2019re looking for something like that, it\u2019s really nice to work with Pointerpro.\u201d<\/p>                                            <img decoding=\"async\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/sabine-e1589813236553-2.png\" alt=\"sabine e1589813236553 2\">\n                                        <p class=\"testimonial-author\">Sabine Wanmaker<\/p>\n                    <p class=\"testimonial-function\">Country Manager Netherlands at Better Minds at Work<\/p>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-oBTEV {\n        padding-top: 4rem;\n        padding-bottom: 4rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-oBTEV {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-oBTEV-container  #ffffff custom-padding \" id=\"section-oBTEV\"\n    style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-12 px-0 custom-padding row\">\n                    \n\n<style>\n    #heading-78iIe .heading h2 {\n        color: #421f3c;\n        font-size: 2.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-78iIe {\n        margin-top: 0rem;\n        margin-bottom: 2rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-78iIe {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-78iIe  px-0\" id=\"heading-78iIe\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-78iIe\">\n        <div class=\"col-12 col-lg-12 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"we-integrate-with-your-favorite-tools-via\"><\/a>\n            <h2>We integrate with your favorite tools via<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #column-1drCzV {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-2 lazyblock-column lazyblock-column-1drCzV template-integration-columns-column \" id=\"column-1drCzV\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #image-2g5h7r {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-2g5h7r \" id=\"image-2g5h7r\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Google-tag-manager-q5ytotxjqsbk10egsbxhinuf3jx7l6gxcdm1jee3cw.png\" alt=\"Google tag manager q5ytotxjqsbk10egsbxhinuf3jx7l6gxcdm1jee3cw\" title=\"Google tag manager q5ytotxjqsbk10egsbxhinuf3jx7l6gxcdm1jee3cw\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-ZmRmJM .heading h2 {\n        color: #421f3c;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-ZmRmJM {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        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          \n\n<style>\n    #image-1hwimW {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-1hwimW \" id=\"image-1hwimW\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/Untitled-design-14-q5yunx8mw4cxgxffvi02lt1xheyiyds662emjacz28.png\" alt=\"Untitled design 14 q5yunx8mw4cxgxffvi02lt1xheyiyds662emjacz28\" title=\"Untitled design 14 q5yunx8mw4cxgxffvi02lt1xheyiyds662emjacz28\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z238nX0 .heading h2 {\n        color: #421f3c;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-Z238nX0 {\n 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lazyblock-column lazyblock-column-1owMmN template-integration-columns-column \" id=\"column-1owMmN\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #image-ZN9KY2 {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-ZN9KY2 \" id=\"image-ZN9KY2\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/cloudsql-q5yumup93ww68wzf4jcd9ks14m8h6sj6crnpuxy45c.png\" alt=\"cloudsql q5yumup93ww68wzf4jcd9ks14m8h6sj6crnpuxy45c\" title=\"cloudsql q5yumup93ww68wzf4jcd9ks14m8h6sj6crnpuxy45c\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z2poAws .heading h2 {\n    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768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-2 lazyblock-column lazyblock-column-10aRDb template-integration-columns-column \" id=\"column-10aRDb\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #image-ZJnIcN {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-ZJnIcN \" id=\"image-ZJnIcN\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/zapier-logo-png-transparent-q5ytqf9pboi1p836hipq8rdjc22lmpsjw9enta12tc.png\" alt=\"zapier logo png transparent q5ytqf9pboi1p836hipq8rdjc22lmpsjw9enta12tc\" title=\"zapier logo png transparent q5ytqf9pboi1p836hipq8rdjc22lmpsjw9enta12tc\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-Z23wqU7 .heading h2 {\n        color: #421f3c;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-Z23wqU7 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-Z23wqU7 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-Z23wqU7  px-0\" id=\"heading-Z23wqU7\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-Z23wqU7\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"zapier\"><\/a>\n            <h2>Zapier<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <\/div>\n\n\n\n\n<style>\n    #column-1gx4Il {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n        ;\n        ;\n    }\n\n    @media (max-width: 768px) {\n        .lazyblock-column {\n            flex: auto;\n        }\n    }\n<\/style>\n\n    <div class=\"col col-lg-2 lazyblock-column lazyblock-column-1gx4Il template-integration-columns-column \" id=\"column-1gx4Il\"\n    style=\"opacity: 100%; \">\n                            \n\n<style>\n    #image-Z1i5Frg {\n        padding-top: 0rem;\n        padding-bottom: 1rem;\n    }\n            @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n<\/style>\n\n<div class=\"lazyblock-image-container \">\n    <div class=\"row lazyblock-image justify-content-center lazyblock-image-Z1i5Frg \" id=\"image-Z1i5Frg\">\n        <div class=\"col-12 col-lg-8 image\">\n                            <img decoding=\"async\" class=\"\" src=\"https:\/\/pointerpro.com\/wp-content\/uploads\/make-logo-766d1bf2-2c72-4046-bd91-0c7bea303edf-e0fefdd-200x200-1-q5ytqy2h4d7s5fbvfqu9mmmr7rhxwnv6mugdet97cw.png\" alt=\"make logo 766d1bf2 2c72 4046 bd91 0c7bea303edf e0fefdd 200x200 1 q5ytqy2h4d7s5fbvfqu9mmmr7rhxwnv6mugdet97cw\" title=\"make logo 766d1bf2 2c72 4046 bd91 0c7bea303edf e0fefdd 200x200 1 q5ytqy2h4d7s5fbvfqu9mmmr7rhxwnv6mugdet97cw\"\/>\n                        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<style>\n    #heading-ZvnpGO .heading h2 {\n        color: #421f3c;\n        font-size: 1.5rem;\n        line-height: 2rem !important;\n    }\n\n    #heading-ZvnpGO {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-ZvnpGO {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-2-container lazyblock-heading-2-ZvnpGO  px-0\" id=\"heading-ZvnpGO\">\n    <div class=\"row heading lazyblock-heading-2 justify-content-center  lazyblock-heading-2-ZvnpGO\">\n        <div class=\"col-12 col-lg-10 text-center\">\n            <a class=\"heading-2-anchor heading-anchor\" id=\"make-formerly-integromat\"><\/a>\n            <h2>Make (formerly Integromat)<\/h2>\n        <\/div>\n    <\/div>\n<\/div>\n\n    <\/div>\n\n\n\n\n<style>\n    .lazyblock-content-FLWl2 p,\n    .lazyblock-content-FLWl2 p a,\n    .lazyblock-content-FLWl2 h1,\n    .lazyblock-content-FLWl2 h2,\n    .lazyblock-content-FLWl2 h3,\n    .lazyblock-content-FLWl2 h4,\n    .lazyblock-content-FLWl2 h5 {\n        color: ;\n    }\n\n    #content-FLWl2 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-FLWl2 {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-FLWl2 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-FLWl2-container   \"\n     id=\"content-FLWl2\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-FLWl2\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <p style=\"text-align: center;\"><a href=\"\/en\/features\/integrations\/\" class=\"btn btn-primary btn-shortcode\" target=\"_self\">See all integrations<\/a><\/p>        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n\n\n\n<style>\n    #section-1bBhWL {\n        padding-top: 6rem;\n        padding-bottom: 6rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-1bBhWL {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #421f3c;\">\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n    <div class=\"container-fluid lazyblock-section lazyblock-section-1bBhWL-container  \" id=\"section-1bBhWL\"\n         style=\"opacity: 100%; background-color: #421f3c;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"container-md \">\n            <div class=\"row col-lg-12\">\n                \n\n<style>\n    #content-cta-2moSno {\n        padding-top: 0rem;\n        padding-bottom: 0rem;\n    }\n\n    @media (max-width: 767.98px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n    }\n\n    #content-image-2moSno {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n<\/style>\n\n<div class=\"lazyblock-content-cta-container lazyblock-content-cta-2moSno-container -container px-0 mx-0\">\n    <div class=\"row lazyblock-content-cta\"\n         id=\"content-cta-2moSno\">\n        <div class=\"content-wrapper col-lg-6 col-12 pe-4 mb-lg-0 mb-4 order-1\">\n            <div class=\"d-flex flex-centered h-100\">\n                <div class=\"d-flex flex-wrap\">\n                    \n\n<style>\n    #heading-1AEcV9 .heading h4 {\n        color: #fff;\n        font-size: 2.5rem;\n        line-height: 3rem !important;\n    }\n\n    #heading-1AEcV9 {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        #heading-1AEcV9 {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-heading-4-container lazyblock-heading-4-1AEcV9  px-0\" id=\"heading-1AEcV9\">\n    <div class=\"row heading lazyblock-heading-4 justify-content-start  lazyblock-heading-4-1AEcV9\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <a class=\"heading-4-anchor heading-anchor\" id=\"create-your-customer-feedback-template-today\"><\/a>\n            <h4><span style=\"color: #ffffff;\">Create your<\/span> <span style=\"color: #ff7418;\">customer feedback template<\/span> <span style=\"color: #ffffff;\">today.<\/span><\/h4>\n        <\/div>\n    <\/div>\n<\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n        <div class=\"cta-wrapper col-lg-6 order-1 pe-0\">\n            <div class=\"flex-centered h-100\">\n                <div class=\"col-lg-12 d-flex justify-content-end\">\n                                            <a class=\"btn btn-primary  \"\n                           href=\"https:\/\/app.pointerpro.com\/register?plan=professional&#038;trial=true&#038;email=\" target=\"_blank\">\n                            Get started for free  <i class=\"fa-solid fa-arrow-right\"><\/i>                        <\/a>\n                                            <a class=\"btn btn-secondary  \"\n                           href=\"https:\/\/s.pointerpro.com\/sugbaccz?cf1=bookyourdemo\" target=\"_blank\">\n                            Try an example <i class=\"fa-solid fa-arrow-right\"><\/i>                        <\/a>\n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function () {\n        var containers = document.querySelectorAll('.lazyblock-content-image-container');\n\n        function checkViewport() {\n            var screenWidth = window.innerWidth;\n            if (screenWidth > 320 && screenWidth <= 768) {\n                containers.forEach(function (container) {\n                    container.classList.remove('px-0', 'mx-0');\n                });\n            } else {\n                containers.forEach(function (container) {\n                    container.classList.add('px-0', 'mx-0');\n                });\n            }\n        }\n\n        checkViewport();\n\n        window.addEventListener('resize', checkViewport);\n    });\n\n<\/script>\n            <\/div>\n        <\/div>\n    <\/div>\n<!-- end -->\n\n\n\n\n<style>\n    #section-JBoSW {\n        padding-top: 2.8rem;\n        padding-bottom: 2.8rem;\n    }\n\n    @media (min-width:1024px ) {\n        #section-JBoSW {\n        ;\n        ;\n        }\n    }\n\n    <\/style>\n\n<!-- if container is fluid -->\n<div class=\"full-width\" style=\"position: relative; opacity: 100%; background-color: #ffffff;\">\n    <div class=\"container-xl lazyblock-section lazyblock-section-JBoSW-container  #ffffff custom-padding \" id=\"section-JBoSW\"\n    style=\"opacity: 100%; background-color: #ffffff;\">\n                            <div class=\"section-bg-color\"\n                 style=\"opacity: 100%;\"><\/div>\n                <div class=\"row justify-content-center px-0 mx-0\">\n                <div class=\"col-lg-12 px-0 custom-padding row\">\n                    \n\n<style>\n    .lazyblock-content-ZhmR p,\n    .lazyblock-content-ZhmR p a,\n    .lazyblock-content-ZhmR h1,\n    .lazyblock-content-ZhmR h2,\n    .lazyblock-content-ZhmR h3,\n    .lazyblock-content-ZhmR h4,\n    .lazyblock-content-ZhmR h5 {\n        color: ;\n    }\n\n    #content-ZhmR {\n        margin-top: 0rem;\n        margin-bottom: 0rem;\n    }\n\n    #content-ZhmR {\n        margin-left: auto;\n        margin-right: auto;\n    }\n\n    @media (max-width: 768px) {\n        .p-0 {\n            padding: 1rem !important;\n        }\n        #content-ZhmR {\n            margin-left: 0;\n            margin-right: 0;\n        }\n    }\n<\/style>\n\n<div class=\"container-md lazyblock-content-container lazyblock-content-ZhmR-container  px-0 \"\n     id=\"content-ZhmR\">\n    <div class=\"row lazyblock-content justify-content-start  lazyblock-content-ZhmR\">\n        <div class=\"col-12 col-lg-12 text-start\">\n            <div class=\"elementor-element elementor-element-365a5ec elementor-widget elementor-widget-heading\" data-id=\"365a5ec\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #96a0a0; font-size: 24px;\">You may also be interested in<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-0b8a77c elementor-posts__hover-none elementor-posts--align-left elementor-posts--thumbnail-none elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"0b8a77c\" data-element_type=\"widget\" data-settings=\"{&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\">\n<article class=\"elementor-post elementor-grid-item post-93149 template type-template status-publish has-post-thumbnail hentry\">\n<div class=\"elementor-post__card\">\n<div class=\"elementor-post__text\">\u00a0<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/div>\n\n\n<style>\n    @media (max-width: 1024px) {\n        #flexible-cards-cIxvv {\n            padding: 0 2rem 0 2rem !important;\n        }\n    }\n    #flexible-cards-cIxvv {\n        padding: 0rem 0 2.8rem 0;\n        margin: 0rem auto 0rem auto;\n    }\n        .flexible-cards-block .flexible-card__text * {\n        color: #421f3c;\n    }\n<\/style>\n\n<div class=\"container-md\" id=\"flexible-cards-cIxvv\">\n    <div class=\"flexible-cards-block row g-4\">\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/competitive-assessment-template\/\"><span style=\"font-size: 16px\">Competitive Assessment Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/competitive-assessment-template\/\">\n                                        Read more                                         <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/gap-assessment-template\/\"><span style=\"font-size: 16px\">Gap Assessment Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/gap-assessment-template\/\">\n                                        Read more                                         <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/nps-survey-template\/\"><span style=\"font-size: 16px\">NPS Survey Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/nps-survey-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/performance-assessment-template\/\"><span style=\"font-size: 16px\">Performance Assessment Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/performance-assessment-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/employee-goals-template\/\"><span style=\"font-size: 16px\">Employee Goals Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/employee-goals-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/competitor-assessment-template\/\"><span style=\"font-size: 16px\">Competitor Assessment Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/competitor-assessment-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/360-feedback-template\/\"><span style=\"font-size: 16px\">360 Feedback Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/360-feedback-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><span style=\"font-size: 16px\"><a href=\"https:\/\/pointerpro.com\/needs-assessment-template\/\" target=\"&quot;_blank&quot;\">Needs Assessment Template<\/a><\/span><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/needs-assessment-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n                        <div class=\"col-12 col-md-6 col-lg-4\">\n                    <div class=\"flexible-card\">\n                        <div class=\"flexible-card__content\">\n                            \n                                                            <div class=\"flexible-card__text\">\n                                    <h3 class=\"elementor-post__title\"><a href=\"https:\/\/pointerpro.com\/job-application-template\/\"><span style=\"font-size: 16px\">Job Application Template<\/span><\/a><\/h3>                                <\/div>\n                            \n                                                            <div class=\"flexible-card__cta\">\n                                    <a href=\"https:\/\/pointerpro.com\/job-application-template\/\">\n                                        Read more                                        <i class=\"fas fa-arrow-right\"><\/i>\n                                    <\/a>\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n<\/div>\n\n                <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n<!-- end -->\n\n<!-- if container is MD -->\n<!-- end -->\n\n","protected":false},"featured_media":0,"template":"","topic":[],"class_list":["post-14174","template","type-template","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/template\/14174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/template"}],"about":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/types\/template"}],"wp:attachment":[{"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/media?parent=14174"}],"wp:term":[{"taxonomy":"topic","embeddable":true,"href":"https:\/\/pointerpro.com\/wp-json\/wp\/v2\/topic?post=14174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}